All products sold on this website are digital files delivered electronically.

• • Once payment is completed and the design is made available for download, no refunds, returns, or exchanges will be provided.

• • This applies to all cases including:

• o Accidental purchases

• o Incompatibility with embroidery machines

• o Changes of mind

• o Failure to read product descriptions

We strongly recommend that you:

• • Review design details carefully

• • Check supported file formats

• • Contact us with questions before completing your purchase

If you face any issues such as:

• • Download problems

• • Corrupt or incomplete files

Please contact our support team. We will assist by re-sending or fixing the file, but no refunds will be issued.